Hospitality Industry
The Hospitality Industry is an umbrella term for a collection of business sectors that have a lot in common and that work closely together.
Accommodation
The Accommodation sector includes
everything from local small B&Bs, to hotels and hostels, and house share
like Airborne and Couch-surf. In its essence, this sector is about providing
you with a room and a bed to sleep in.
Food & Beverage
Food & beverage sector includes
restaurants, bars, cafes and any other food markets where people gather to
socialism, eat, and drink. As consumer’s demands change, more pop up
restaurants and innovative concepts pop-up to keep us entertained.
Travel & Transportation
Nowadays the means of travel to a
destination is becoming an increasingly more important element to the
individual traveler. You no longer take any available transport, you pick one
that suits you best.
Whether you travel by air, rail, car
or bus is not only dependent on the destination you are going to, but also who
you are as a person and what your personal travel needs and wants are.
Tourism
The tourism sector is the tourism
offices, destination management companies (like Visit London and Visit New
York), and many tour operators that allow you to explore the destination in different
ways.
Meetings and Events
This industry is often called MICE,
which is short for Meetings, Incentives, Conferences, and Exhibitions. This
involves all gatherings of people whether it is a small private event or a huge
international congress at the largest expo on the continent.
However, I believe that one group of
these meetings has carved itself a notable mention - that is Weddings. The
world of weddings is huge and very profitable.
Attractions
Attractions are the landmarks and
museums that are often a must-see in the destination, such as the Big Ben in
London, the Eiffel Tower in Paris and the Victoria Peak in Hong Kong.
Entertainment
Entertainment sector includes
activities that you attend such as festivals, concerts, cinema, and clubs.
This is not only about entertainment
that requires an 18+ identification. Entertainment for a younger audience is
closely intertwined with Attractions, many attractions host entertainment
activities.
Recreation
Recreation is closely related to
entertainment but is not the same. Recreation is about the things you do (or
don’t do) rather than activities that you attend.
Recreation includes a spa, wellness,
fitness and other things you would like to do to keep yourself healthy and
happy (or not do, like all the things you wouldn’t do when you’re on a beach
holiday).
Technology
Yes, technology has become its own
sector in the hospitality industry. Previously simply a range of suppliers that
provide hotels with tools to manage their bookings, now a flourishing tech
business sector.
Technology in hospitality presents
itself not only the operating system that the hotel uses to manage their room
bookings, but also in creating a more seamless guest experience.
Image a digital check in on your
phone via the hotel’s app before you arrive, a chat with a concierge colleague
you can ask for recommendations while you get ready to leave, and late-night
snack order to your room via the same app.
Cruise
Most people would categorize cruise
lines into the entertainment sector, but I think it is worthy of its own
category. Why? Because it is so damn large!
A cruise ship on its own is a hotel,
a restaurant, a tour operator, it hosts entertainment, it has various
recreational activities such as a spa, a gym, a cinema, and a night club. A
cruise line is the whole of the hospitality industry on one boat.
Casinos
The final category is the casinos. In
many places in the world, gambling is highly regulated and people specifically
have to travel to destinations that allow it, such as Las Vegas and Macao.
These casinos are not built
self-standing, they are usually a part of a hotel. The hotels are often built
to maintain the casinos because casinos make money.
Companies in the Hospitality Industry
|
HOSPITALITY INDUSTRY |
COMPANIES |
LOCATION |
|
Accomodation |
Bai Hotel |
Cebu City |
|
Food &Beverages |
IL Patio |
Dapitan City |
|
Travel & Transportation |
Cebu Pacific |
Cebu City |
|
Tourism |
Boracay Island |
Aklan |
|
Attractions |
Intramuros |
|
|
Entertainment |
Gloria's Fantasyland |
Dapitan City |
|
Recreation |
Dakak Park and Beach Resort |
Dapitan City |
|
Technology |
Call Center Neo Global Solutions,
Inc. |
Dapitan City |
|
Cruise |
RoyalCarribean International |
|
|
Casinos |
Resort's World Manila |
Metro Manila |
|
Meetings and Event |
Nice Print Photography |
Pasig, Metro Manila |
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